Reliable Service
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In other words, keeping the lights
on.
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Financial Integrity
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Salem Electric operates with funds
from a single source - our members' electric bills. It is our duty to spend
their money wisely, yet provide adequate financing to achieve our other goals.
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Good Customer Relations
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Providing friendly, efficient
service and maintaining open communication with our members. At Salem Electric
we are a cooperative "member-owned" organization. Our customers are also our
members.
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Good Employee Relations
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This results from an atmosphere of
cooperation and open, two-way communication between all staff members.
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Low Rates
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Approximately fifty percent of our
retail rate reflects the cost of purchasing electricity from our supplier - the
Bonneville Power Administration. Our success in this goal is determined by how
efficiently we use the remaining "controllable" portion of our costs in
achieving the first four goals.
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